Refund policy

Due to hygiene and safety reasons, we do not accept returns or exchanges on beauty and personal care products once they have been opened or the seal has been broken.

This is in accordance with UK consumer law exemptions for sealed hygiene products.

We will, however, offer a refund or replacement if the item is:

• Faulty or defective

• Damaged upon delivery

• Incorrectly supplied

Any issues must be reported within 48-72 hours of delivery with photographic evidence.